Remember when Amazon (quietly) announced its expansion to Sidewalk, back in September? Well, the feature is live for some in a new update for the Amazon Alexa app, and you might want to go turn it off. We covered it in Issue 7-25.

Sidewalk is a feature that extends the network coverage of your devices, particularly Ring surveillance tech (like its cameras, smart lights, and pet trackers) and Echo smart speakers. But it'll also share a small chunk of that internet bandwidth to provide the same services to your neighbors – so your privately-owned devices won't be so private anymore. 

Sidewalk has been slowly rolling out to Echo and Ring owners in the U.S. as of Thanksgiving, which users were made aware of via an email from Amazon. While the feature isn't up and running yet, the email essentially notifies users that it's "coming soon." But it's also the company's discreet way of letting you know the feature has officially been turned on. 

Amazon makes it easy to opt out if you're only just unboxing your shiny, new Sidewalk-compatible device. During the setup process, users are asked if they want to join the network via the Amazon Alexa app. However, if you already own one of the 20 Sidewalk-enabled products, it'll automatically opt-in for you. 
To disable Sidewalk, all you need to do is: 

• Update the Amazon Alexa app or double-check that you're on the latest version
• Open the Amazon Alexa app and tap on the More tab
• Then, tap Settings > Account Settings > Amazon Sidewalk and toggle off the Enabled button
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Thankfully, the additional Community Finding feature – which "can help your neighbors find pets and important items connected to Sidewalk by sharing the approximate location of [your] device and other Sidewalk bridges you own" is disabled automatically.

Of course, if you'd like to use Sidewalk on either your Echo smart speaker or Ring security device, you'll be happy to know you're already all set for when Amazon officially launches the new feature.

Amazon has become a ubiquitous part of the modern world, but now it may even make its way into rental properties. Recently, Amazon unveiled its Alexa for Residential program. This program will make it easy for landlords to include Amazon and Alexa-powered devices in rental units across the country, including the Echo Dot and other products.

The idea is that Alexa’s smart speakers will be available from day one in rental properties. Even before renters move in, Alexa will be able to help with self-guided tours by providing information about square footage, monthly rent, and more. Renters can link their Amazon accounts to the speaker to access all of Alexa’s features. Once a renter moves out, property managers can reset the speakers without removing their connections to existing smart-home devices.

Amazon has taken numerous steps to ensure its position as the default smart home platform, viewing itself as a utility like lights and plumbing. In 2018, the homebuilding company Lennar began including Alexa and smart locks in its new builds. Amazon has also created partnerships with hotels and college dorms to bring its devices into these spaces. By doing this, Amazon places itself at the front of the pack and makes it more difficult for its competitors – Google Assistant and Siri – to claim their part of the spotlight.

On the other hand, re-using smart assistants that other people have used creates privacy concerns. Amazon addressed these concerns by saying that property managers cannot access customer data. Renters do not have to worry about their landlords listening in on them. By default, voice recordings are deleted daily and are inaccessible to human reviewers. If a renter links their Amazon account to a rental Alexa, they will have access to the platform’s full suite of privacy features.
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The moves by Amazon to bring it into more spaces as a service will likely help grow the already-impressive market lead that Alexa has over the competition, especially given the partnerships Amazon has formed with companies like Iotas, Stratis IoT, and Sentient Property Services. Amazon will also be opening up the potential for partnerships with more companies.

                                      A world where contactless and socially distant solutions
                              are preferred has set the stage for robots to rise to the occasion.
 
The COVID-19 outbreak has given way to an era of innovation as entrepreneurs develop tools and services to meet new needs. Though there might have been concerns about automation and the future of work before the current health crisis, the pandemic has shown how robots are benefiting us while the world grapples with the novel coronavirus.

Post-contagion, the global industrial robotics market is expected to grow from $44.6 billion in 2020 to $73 billion by 2025, according to ResearchAndMarkets.com.

The safety provided by robots, as well as the fact that robotic solutions are helping businesses stay open, are making them popular companions in the current climate.

Here are three opportunities for robotics that have arisen from the COVID-19 outbreak.

Keeping Supply Chains Going. Shipping and delivery have seen challenges since the onset of the novel coronavirus outbreak. Robotics and automation can help U.S. manufacturers increase in-house manufacturing to mitigate global supply chain risks. Instead of outsourcing, companies can then rely on robotic material handling and delivery to keep businesses running.

Further down the chain, robots are also able to drop off packages and groceries to consumers safely. As contactless and online shopping experiences are on the rise, robotic and sterile delivery options are now desirable.

Automating Service. Social distancing rules are being kept in place with robot waiters and robot concierges. From greeting customers to serving food, robots can enable restaurants and hospitality businesses to stay open safely.

Robots can help reduce the number of staff that need to be at work physically. As human counterparts try to reduce their exposure to risks, robots can efficiently obtain registration and check-in information and return used cutlery.

Cleaning and Sanitizing. Robots can also safely sanitize workspaces and common areas. In health services, semi-autonomous or remotely monitored robots can disinfect large surfaces quickly, removing the need for cleaners to be exposed to the risk of contagion.
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Robotic solutions can also disinfect areas more efficiently and more frequently than manual cleaning.

Google might be about to disrupt the business card — and it’s starting with a trial in India.
In a new blog post, the company announced it is rolling out its ‘people cards’ across the country. It’s like a business card that will appear on top of Search when someone looks up your name. Google first began trialing the feature about six months ago, and it seems it’s finally ready to make it more widely available.

Up until now, you could only find detailed information about celebs and well-known public figures on Search, but the latest change will make it possible for civilians to control what people see when someone searches their name.

“If you’re a business professional, performer, or anyone looking to build up your online presence, you might have a website, social profiles, and other information spread across many sites,” Google product manager Lauren Clark said. “If you’re just getting started, you may not have a website or much of an online presence at all.”

“Today, we are solving these challenges with a new feature called people cards,” she added. “It’s like a virtual visiting card, where you can highlight your existing website or social profiles you want people to visit, plus other information about yourself that you want others to know.”

To create a ‘people card,’ you need to simply log into your Google account, search for your name or “add me to Search,” and then follow the prompt. You can then choose a profile pic (it will default to your Google account avatar), craft a description for yourself, and also add social media links and contact details.

In case you were worried about your privacy, the feature seems to be opt-in – and you can always delete your card if you so wish.

Google will allow only one card per account to prevent malicious actors from impersonating real people. It’ll also ask you to authenticate your account with a phone number. In case fraudulent cards slip through the cracks, there’ll also be a dedicated button to report them.

Alright, but what about people who share the same name, you might wonder. Well, Google says there will be a module that lets you compare people based on their location and profession, which should make it easier to find the right person.
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That said, there are specific challenges ahead of it. The fact that Google highlighted the numerous measures it has taken to prevent abuse makes it abundantly clear that the company foresees certain issues with the new feature. If it manages to stop users from gaming the system to gain an unfair advantage, ‘people cards’ can kill the business card as we know it.

Whether you love paper and pen or prefer to live paper-free, you still probably need to take notes, read PDFs, or maybe even illustrate an idea with a sketch. Smart notebooks help bring ideas typically captured on paper into a digital format. Some smart notebooks also involve real paper.

Smart notebooks don’t really conform to a firm definition. There’s still a lot of interpretation as to what a smart notebook is. That said, they are different from tablets: Tablets usually have color screens, like the Retina display on any recent iPad. Smart notebooks use some other kind of technology for the interface.

Some smart notebooks work best as digital tablets for writing and sketching. Others are paper-based notebooks with either a pressure-sensitive pad behind them to capture what you write or a companion app you use to scan pages.

Also included is one unique product that is something of an “honorary” smart notebook even though it’s a pen. It’s so smart, however, that it turns any notebook into a smart notebook.

Here are five of the best options listed in alphabetical order:

LiveScribe Echo 2GB ($179). It’s not a smart notebook per se, but the LiveScribe Echo pen turns any notebook into a smart one. This special pen has the unique ability to remember what you write or draw, the order in which you did so, and any audio that played while you wrote. That means you can take lecture notes while also recording the speaker. Or you can write your notes and dictate additional thoughts. When you’re done with your work, you can sync the memory from the LiveScribe Echo pen to a macOS or Windows computer and see all your notes reappear in the order that you took them on screen in a digital notebook.

Onyx Boox Max 3 ($859). It may seem like you need a money-is-no-object attitude to buy the Onyx Boox Max 3, and maybe you do. But the key thing to know about this smart notebook is just how much it’s capable of. It’s a big, 13.3-inch e-reader with E-Ink Mobius (making reading easy on the eyes) running Android 9 that’s Wi-Fi-capable, so you can also use it to surf the web or connect to digital libraries. About the only thing it can’t do is display color since it’s grayscale only. The Onyx Boox Max 3 is especially useful for anyone who spends hours a day pouring over PDFs and needs to make notes on the pages, mark them up, highlight passages, or even translate text. It ships with 4GB of RAM, a stylus, charging cable, HDMI cable, and protective sleeve.

reMarkable ($499). ReMarkable is billed as the digital notebook for people who don’t want to give up paper. It’s designed to feel like paper as you read, draw, and write on it. This 10.3-inch smart notebook not only feels like paper but also sounds like it when you write or draw on it with the included marker. The pressure-sensitive marker never requires charging or pairing. This notebook doubles an e-reader. The surface contains the company’s own Canvas technology, which uses black ink particles to reflect natural light. When you buy a reMarkable tablet, it ships with not only the marker but also with eight replacement tips and a cable for recharging.

Rocketbook Everlast ($32). The Rocketbook Everlast Notebook is a smart and reusable paper notebook. The predecessor version of the Rocketbook had users write with a special pen and then use a microwave oven to remove the writing. In the 2019 version, you write on special waterproof pages with a Pilot Frixion pen and wipe the pages clean with a damp microfiber cloth when you’re done. So, what makes it a smart notebook? Using a companion app, you scan your pages to turn them into digital notes. At the bottom of each page are a few icons. You assign each symbol to a destination in one of your cloud storage services, such as a particular folder in Google Drive or a notebook in Evernote. Whenever you write on a page, you put color in the corresponding icon, and the app files your pages accordingly when you scan them. The app works with Dropbox, Google Drive, Evernote, Microsoft OneNote, and email, with support for a few other services in the works. The book comes in four colors (black, red, midnight blue, and teal) and two sizes (8.5 X 11 inches with 32 pages or 6 X 8.8 inches with 36 pages).

Wacom Bamboo Folio ($199). The Wacom Bamboo Folio is for people who love to write on paper with a pen but also want the benefits of digitized notes. Wacom has long been a leader in digital tablets, especially those for drawing and sketching. The Bamboo Folio puts an exciting twist on the concept of a smart notebook, however. It’s a paper pad tucked into a little folio case, and the back of the case is a smart surface. When you write or draw on the paper, the smart surface records your marks. It stores them and later transfers them wirelessly to a companion app. You never have to scan your handwritten pages, but you get the same result as if you did.
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Wacom also sells a less expensive Bamboo Slate ($129.99). It works similarly, but it’s a slab rather than a folded folio.

One of the highlights of MIT’s Emtech Next Conference in June was a debate on whether we should tax robots. We heavily tax human workers, so why not the machines that replace them? Then, goes the theory, that tax money could help provide training or benefits for workers who’ve lost their jobs to automation.

Ryan Abbott, a law professor at Surrey University, presented a convincing case for such a tax– or, more precisely, for removing the tax incentives that favor automation over human labor. Many business decisions to automate processes, argued Abbott, are driven by these tax advantages, not because the robots are more productive. If automation is more efficient, suggested Abbott, let that be the reason businesses decide to use it – not some tax break.

The counter-arguments from Ryan Avent, economics columnist at the Economist, were that taxes (or ending tax breaks) would slow innovation, and, in any case, there is little economic evidence that robots are taking over jobs. While these points appear to be less convincing, a robot tax alone won’t solve the lack of good jobs. But removing the financial incentives that favor automation over humans will at least create a level playing field.

Even more erroneous is the argument that a robot tax is a slippery slope: are they going to tax my Roomba or smart toaster next? Somehow, we manage to tax labor, and yet you can still mow your lawn and clean your house without paying the government.

Alas, the Emtech Next attendees disagreed, with 70% voting against the robot tax after hearing the debate.
One of the recurring themes at the conference was that businesses could better exploit automation and AI not just for their own efficiency, but to improve productivity and grow the economy as a whole. How? A pair of engineers, Meera Sampath at the State University of New York and Pramod P. Khargonekar at the University of California, Irvine, presented their plan for “socially responsible automation,” which starts with getting technologists to think harder about how their creations will actually be used and how those uses can benefit workers and society.

A shout-out to workers: Too often in these discussions of how automation and AI are affecting jobs, the voices of workers themselves are absent. MIT’s Thomas Kochan, speaking at the conference, at least provided a reminder to listen to such views, even in the early stages of product designs, and to involve them more in automation decisions. And, he argued, companies need to take the time to give their existing workforce the skills and training necessary to integrate them with changes in automation better.

Let’s admit it, every time we hear the word “co-bot” we cringe. Yes, there have been remarkable advances in robotics over the last decade that allow these machines to more safely and comfortably work alongside people and do more human-like tasks. And, yes, we know the promise is that, by taking over mundane tasks, these robots will free people up to do more interesting and, hopefully, productive ones.

But that’s a business decision that too often companies are not taking; instead, many are simply replacing their workers. If robots do 20% of the tasks that a worker was doing, then you need 20% fewer people to get the job done.

It’s become increasingly clear to economists that this one reason we’re facing a crisis: wages are flat, and job opportunities are limited for many workers.

MIT economist Daron Acemoglu blames this on what he calls “so-so” automation and technologies. Advances like automation should be a boon to productivity, but productivity growth has been sluggish for more than a decade. That, says Acemoglu, is because too often companies are automating jobs even when the machines are not more productive, because of the tax mentioned above distortions and a general enthusiasm for robots. So, you have a double whammy; not only are robots replacing workers, they’re not particularly adept at growing the economy.

The way out is to create new, productive tasks for the workers replaced by the automation. (That’s what happened in the past). And that’s where AI could be useful. Examples are not that hard to imagine. For instance, if you free up healthcare workers, such as radiologists and nurses, from routine tasks, they could use AI systems to collect and analyze far more patient data, expanding their capabilities and giving them new ways to advise and treat patients. Acemoglu cites similar examples existing in education and manufacturing.
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But, and this is key, Acemoglu warns that this won’t necessarily happen on its own. You can’t leave this up to the markets or the technologists. We need to pursue this goal deliberately.

Put your augmented reality goggles on and dial up 2040. Here’s one possible view of where the world will move in the next 22 years.

You've just got an autonomous electric taxi from the gym to work, picked up a coffee and—in the lift to your office—watched a short advertisement on the heads-up display projected by your wearable digital assistant, clipped to your collar.

In a matter of minutes, four transactions have taken place. And you haven’t put your hand in your pocket to get out a wallet once. Notes and coins have long since disappeared, and nobody even uses their phone to pay for things anymore. In fact, no-one thinks about money in 2040—it just happens. (Well, technically you were recognized by an iris scan for each transaction, but pointing that out destroys the magic of it.)

Back up a minute. You might have noticed there were four transactions in those few minutes, but only two purchases: the taxi and coffee. That’s because you also received two micropayments this morning—small amounts of money you were given in exchange for a service. The first was while you were at the gym. When you joined the club, you agreed to share your cardiovascular data with a medical-research company in return for micropayments every time you work out. You also received a micropayment when you watched the advertisement about that trip to Venice suggested by your digital assistant.

In 2040, the value of your data no longer flows to search providers or social networks. Instead, it all goes to you, allowing you to sell it to offset small costs throughout the day. The monetization of every aspect of our daily lives also creates a role for charity and altruism: You have the option to donate part of your regular micropayment income stream to your favorite charity in return for tax credits.

At lunchtime, you meet up with an old friend who now works overseas. After your meal, you both ask your digital assistants to split the bill and add a tip. You get up, pass your thanks on to the chef (yes, chefs are still human in 2040) and walk straight out; there’s no need to ask for the check. Fortunately, your visiting friend doesn’t have to worry about currency exchange costs, even though they’re not in their home country. Like you, they use a handful of digital currencies that are acceptable the world over and have minimal conversion costs.

The cryptocurrencies that emerged in the 2010s were not destined to last. But the blockchain tech that underpinned them evolved to create a new generation of super safe and completely transparent forms of money. Indeed, technology arrived just in time to fill the vacuum created by the collapse of trust in traditional institutions, which had historically acted as guarantors of currency stability.

After a hard day at work, your digital assistant knows you might not be in the mood to review your finances on the way home. But your assistant knows how to make the experience personal—and quick. “If you switch your regular savings to another provider, you’ll be able to reach your holiday saving target quicker and improve your credit rating; do want me to action that? And, by the way, your utility provider contract expires next month; would you like me to switch you to the lowest-cost renewable provider in line with your preferences?” Five minutes later, the autonomous cab reaches your apartment—and your finances are under control.
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Will all this be possible? Of course, no one knows. But micropayments, iris scans, and digital assistants are already a reality. Furthermore, the furor over the use of personal data by social networks could lead to people being rewarded for the use of their information. Our expectations as consumers are soaring as our lifestyles change and the pace of innovation accelerates. Increasingly, we want to live in a cashless mobile-only society—and technology will, therefore, find a way to make that happen.

Since Microsoft and Amazon announced plans to integrate their respective personal digital assistantslast summer, there's been almost no official update on the status of the partnership.

It seems, however, like there's finally movement happening.

An April 27 update to the Cortana support page actually mentions Alexa. "Cortana and Alexa are still getting to know each other. Soon you'll be able to ask Alexa to buy things, add items to your shopping list, access your Alexa skills, and more," says the brief update on the page. Yes, "soon" is vague. But it's something.

Typing "Alexa" into the search box in Windows 10 (on the Fall Creators Update version, at least) yields a message saying "I'll be able to connect you to Alexa soon. Stay tuned!"

Last summer, Amazon and Microsoft announced that their respective personal assistants would be able to talk to one another, so customers could opt to use the assistant most suited to a particular task. Amazon and Microsoft officials said last year that they'd make Cortana-Alexa integration available before the end of calendar 2017. Since then, there's been no update on when this might arrive.

In early March 2018, Cortana team members told Windows Insiders that the Cortana-Alexa integration was in "internal self-hosting" at Microsoftat the moment. Microsoft is working to "make sure it's (the integration) a great experience," the team said, noting that bringing together the two different speech stacks is "non-trivial."

Recently, Cortana's new boss, Javier Soltero, admitted that "skills for the sake of skills won't fly." He told PC World that skills usage isn't "quite as deep as most people think it is." He also acknowledged Microsoft's in total catch-up mode on this front. (That's for sure, with Alexa at 40,000-plus third-party skillsat last count.)
Given Cortana is set to access Alexa skills via this integration partnership, maybe Cortana's skills shortage is less horrible than meets the eye.
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Soltero also declined to say whether there are any other Cortana-powered speakers in the works. Currently, there's one from Harman-Kardon. I think speakers might not be where Microsoft is focusing; perhaps it's more about conferencing systems, microphones or other more business-centric peripherals.

After an extended testing period and one delay, Amazon’s cashier-free grocery store finally opened to the public last month. But it seems that the experiment has already been deemed a success, as the company is reportedly planning six more Amazon Go locations by the end of this year.

According to Recode, which cites people familiar with the plans, at least three of the new stores will open in Seattle – the same city where the current Amazon Go is found – while others will appear in Los Angeles. It’s unclear if Amazon will open more outlets in different locations this year.

Recode adds that Jeff Bezos’ company has held “serious talks” with billionaire developer Rick Caruso about placing one of its stores within The Grove, L.A’s famous 600,000-square foot outdoor shopping center.

Amazon Go’s “Just Walk Out Technology” uses a combination of machine learning, computer vision, deep learning algorithms and sensor fusion to determine when you pick up an item and place it in your basket. It even knows if something is returned to the shelf, should you change your mind. Once shoppers leave the premises, the total cost is automatically charged to their associated Amazon account.

While the system removes the need for cashiers, the stores are still staffed by humans who stock shelves, check IDs for alcohol purchases, and other duties, along with security guards.

After it opened in late 2016, only Amazon employees could use the company’s Seattle Go store during the lengthy beta phase. It was supposed to open in March last year, but the system reportedly struggled when more than 20 people were in the store. As such, the opening was delayed until January, though Amazon claims the delay was due to excessive demand from its employees.
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While they are due sometime in 2018, there’s no word on exactly when we’ll see the new Amazon Go stores. Given that the original has only just opened to the public, they’re more likely to arrive in the second half of the year. Eventually, it's thought that Amazon may start implementing the technology in Whole Foods outlets – the company acquired the organic-food chain in 2017. How such a move would affect Whole Foods staff is unclear.

Serial entrepreneur and social media expert Gary Vaynerchuk said it best: “I don't think anybody who's a major internet company can live without having a major voice strategy.” 

Voice will account for nearly 50% of search on mobile in the next three years and will be the primary way consumers search for and make purchases on their phones and voice-enabled devices. Everything we do will involve voice in some way, from shopping to ordering groceries to asking what the weather is outside. And thanks to the nearly 20 million voice-enabled smart speakers sold thus far by Amazon and Google, we’re already seeing the fight for the real estate in consumers’ homes.

The smart-speaker movement is taking the world by storm. We see some of the most significant companies in the world, like Amazon and Google, set the tone for how and where voice can impact consumers. And, why wouldn’t they? Nearly 30 million households are projected to have a voice-first device by the end of 2017. While they are essential in kick-starting the revolution, these smart devices won’t be the last stop on the voice train.

While the adoption of smart speakers has risen rapidly, the usage of third-party applications, or “skills,” has been less than impressive. Less than 3% of skills built on top of Alexa are actually getting used, which is in most cases a result of the limited functionality of these applications. For example, Domino’s users want more than just their “easy order” or something they order over and over again. Reviews of the Starbucks integration with Alexa note that many orders never make it to the barista, only to bring more users back to the mobile app instead. And those that want flowers for that special someone are limited to seasonality or occasion with the 1-800 Flowers integration, without a way to actually see the flowers or gifts they’re ordering. Voice is capable of so much more.

The large platform companies have focused their energies on developing voice assistants that offer broad yet shallow integrations with third parties. As a result, “skills” just scratch the surface of what’s possible with voice. As the examples above demonstrate, while it’s relatively simple to build and launch an application for these platforms, you’re limited by what’s possible from a functional point of view.

To realize voice's full potential, companies need a more deeply integrated voice experience that is brand specific and is all knowing about their business. In retail, for example, the art of the consumer experience lies in discovery and personalization. Very rarely do you know the exact product you’re looking for when you go to a website or browse the “most popular” products section. That’s why companies invest millions in their mobile apps and websites, helping guide you through an experience to find exactly what you want. Voice is going through an evolution of its own, assisting companies to understand how to build much more meaningful customer experiences. It could be as simple as knowing that when you want a new sweatshirt, ordering your last order just won’t do. You want to see it in front of you, most likely on a mobile device and will ask a series of questions around color, price, size, material, and reviews. 

Imagine a voice experience where you can search for flowers for your mother, or someone special, watching the results on the screen in front of you change based on your budget, your color preference or type of flower. Imagine a fall selection of coffee flavors coming out in your favorite chain coffee shop, empowering you to add pumpkin spice, a shot of vanilla, and change from cold to hot once you’ve stepped outside. 
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There’s no question that Google and Amazon have birthed a genuinely revolutionary time in technology, conditioning us to be comfortable using a voice-powered device or experience, but we’re just at the precipice of the potential of voice. Voice, just like the introduction of the mobile device before it, will fundamentally change how we interact with the world around us. Only when you understand that, will you see how powerful voice will be.