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Remote Work—An American Survey

7/17/2022

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Last month consulting firm McKinsey & Company released their newest edition of their American Opportunity Survey on remote work. There are many statistics from the survey, but the bottom line is that the flexible work arrangements companies put in place during the COVID-19 pandemic are here to stay.

“After more than two years of observing remote work and predicting that flexible working would endure after the acute phases of the COVID-19 pandemic, we view these data as a confirmation that there has been a major shift in the working world and in society itself,” the report states. 

The survey is a joint effort between McKinsey & Company and market-research firm Ipsos. Around 25,000 Americans 18 and older completed the survey and the report shares the number of people working remotely, how many days per week they have flexible arrangements, the gender, ethnicity, and education level of those wanting to work remotely, and more. Another important fact is that respondents come from many different careers, not only with “white collar” jobs.

The first interesting result was that 58% (the equivalent of 92 million people) have the opportunity to work remotely at least one day a week. 35% have the option to work remotely up to 5 days a week. 42% had no opportunity to work from home.

Another striking result from the survey is that when offered, almost every employee would take the opportunity to work remotely. 87% of employees offered at least some remote work embraced the opportunity and spent an average of 3 days per week working from home.

The report stated that flexible work arrangements vary by occupation, age, gender, and income level. Young, educated people with high incomes had the most remote work possibilities. Men (61%) did better than women (52%). 47% of those with incomes between $25,000 and $49,000 had remote opportunities. 75% of those with incomes over $150,000 had remote work opportunities.
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Because the survey was conducted online, McKinsey admits the results could be biased against people with lower incomes, less education, and people living in rural areas, as these groups tend to be underrepresented on the internet. The firm attempted to overcome any possible bias with weighted models. 

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Yale Team Develops Clip-on Monitor to Detect Coronavirus Exposure

1/23/2022

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Engineers from Yale University have developed a wearable device that can help individuals assess whether they have been exposed to SARS-CoV-2, the coronavirus that causes COVID-19. The cheap device can clip onto a person’s clothes and capture aerosolized viral particles in the surrounding environment.

From rapid tests to vaccines, many extraordinary innovations have helped us navigate this global pandemic. While we have several ways to determine whether a person has been infected with SARS-CoV-2, we still can only guess when and how someone has been exposed to the virus.

This innovation from a team of Yale University researchers is hoping to fill that surveillance gap. Called the Fresh Air Clip, the device is cheap, designed to attach to a person’s collar and capture aerosolized viral particles around a person’s mouth and nose.

The clip captures viral particles on a polydimethylsiloxane (PDMS) surface. At the end of a day, or several days, a wearer removes the clip and sends it to a lab, which uses polymerase chain reaction (PCR) analysis to determine the presence of SARS-CoV-2.

A new study is reporting on several tests of the Fresh Air Clip establishing it can effectively capture airborne viral particles. One experiment involved supplying the clips to several volunteers who wore the monitors for up to five days. Of the 62 monitors deployed, five returned positive results, showing exposure to SARS-CoV-2.

“Of the positive Fresh Air Clips, four were worn by restaurant servers and one was worn by a homeless shelter staff person,” the study shows. “Notably, two positive samples collected in restaurants with indoor dining were found to have high viral load when compared to the other samples (>100 copies per clip), suggestive of close contact with one or more infected individuals.”

As well as establishing the wearable monitor as being able to capture detectable levels of viral particles, the researchers note the device is sensitive enough to catch exposure events at sub infectious doses. This suggests the volume of viral particles picked up by the monitor allows for the quantification of environmental exposure to the virus. This is important, as it means the device does not simply offer an indication of viral exposure but a measure of the level of exposure.

Krystal Pollitt, a researcher working on the device, says one interesting potential use for the device could be to test the effectiveness of ventilation settings in COVID positive patient hospital rooms. Speaking to Yale News recently, Pollitt said her team found airborne traces of SARS-CoV-2 in hospital rooms that were thought to be well ventilated.

“We found this to be really interesting because we know that one of the infection control measures that is being highly recommended is enhanced ventilation,” said Pollitt. “Within the hospital network we had very high air change rates. Despite having those high air change rates, we could still detect airborne levels across the room.”

In its current form, the Fresh Air Clip can screen indoor environments and establish whether they are high-risk areas for exposure. Pollitt also said the wearable can also be used to identify indoor exposure events days before positive cases appear.

“The Fresh Air Clip can be useful for early identification of exposure events and allow for rapid action to be taken,” Pollitt said. “Exposed individuals can get tested or quarantine to prevent potential community transmission.”

The next big step for the device will be to develop ways for the monitor to offer real-time notification of viral exposure, in much the same way a radiation strip can immediately notify a wearer they are exposed to gamma or x-rays. Pollitt says she is interested in further developing the device with real-time exposure notifications.
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“It’s key to report back results quick,” Pollitt says. “We are keen to incorporate techniques for real-time SARS-CoV-2 detection.”
The new study was published in the journal Environmental Science & Technology Letters.

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Amazon’s National Virtual Health Service Expanding to Other Companies

5/23/2021

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Amazon plans to expand its virtual health service benefit to all its U.S. employees this summer while also making it available to other companies.

Eighteen months ago, the tech giant announced it was piloting a new virtual health service benefit for employees and their families in the Seattle region called Amazon Care.

The service offers virtual visits, in-person primary care visits at patients' homes or offices and prescription delivery. The on-demand healthcare service enables employees to connect with medical professionals via chat or video conference, typically in less than 60 seconds, and eliminates lengthy wait and travel times to get medical attention, Amazon said in a press release.

Starting Wednesday, Amazon Care is available to serve other Washington-based companies. Beginning this summer, Amazon Care will expand its virtual care to companies and Amazon employees in all 50 states. Amazon Care’s in-person service will expand to Washington, D.C., Baltimore and other cities in the coming months, the company said.

Services include video care, in-app text chat with clinicians, mobile care visits, prescription delivery from a care courier and in-person care, where Amazon Care can dispatch a medical professional to a patient’s home for services ranging from routine blood draws to listening to a patient’s lungs.

Officials said Amazon Care will be able to help with urgent issues like colds, allergies, infections, minor injuries, preventive health consults, vaccines, lab work, sexual health services like contraception and sexually transmitted infection testing and general health questions. 

Patients also can access preventive care such as annual vaccinations, health screenings and lifestyle advice. The service also supports patients’ wellness needs including nutrition, pre-pregnancy planning, sexual health, help to quit smoking and more, the tech giant said.

Amazon and other companies are increasingly focused on the home as a site of care. The company joined with Intermountain Healthcare and Ascension along with other health systems and home care companies to form the Moving Health Home coalition, which aims to change the way policymakers think about the home as a site of clinical service. The group is lobbying Congress to make permanent changes to home health care reimbursement policies.

Amazon officials said the program has received positive feedback from employees as the service is uniquely focused on patients and their changing needs. During shutdowns forced by the COVID-19 pandemic, doctors’ offices were seeing fewer children for pediatric vaccines, so Amazon Care quickly adjusted its services to offer the vaccines in families’ homes, the company said.

Gina Baird, whose spouse works at Amazon, participated in the Amazon Care pilot program when her three-year-old daughter woke up at 2 a.m. with a terrible cough.

"Of course we were worried about COVID-19 and certainly did not want to go to an urgent care center or emergency room if we could avoid it,” said Baird in a statement in the Amazon press release. “Using Amazon Care, we were able to connect with a clinician in under a minute who provided medical advice that helped us get through the night. She also prescribed a medication that was delivered to our doorstep by 9 a.m. the next day. Thanks to Amazon Care, we were able to manage her illness without ever having to leave the house.”

Ashley Bennett, senior operations manager at Amazon’s fulfillment center in Kent, Washington, said the on-demand healthcare services offered by Amazon Care make her feel that she has more control over the system.

"It’s at my leisure. That’s power. I’m not waiting on someone else to show up on their schedule," Bennett said in a statement. 

Amazon has been rapidly expanding its reach in the healthcare space, most notably in 2018 with its acquisition of online pharmacy PillPack. In November, the tech giant launched Amazon Pharmacy, the long-anticipated online storefront that will enable customers to purchase prescription drugs online and have them shipped to their homes.

Amazon started an ambitious health tech startup, Haven, with JPMorgan Chase and Berkshire Hathaway in 2018, but that venture shuttered in January.
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The tech giant has instead pivoted to address healthcare costs by focusing on employee healthcare through primary care models. Amazon teamed up with trendy tech-enabled primary care group Crossover Health to launch health centers in five major regions—Dallas-Fort Worth, Phoenix, Louisville, Detroit and two California metro areas—to serve Amazon employees and their families.

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How COVID-19 Has Changed What We Watch and How We Watch It

4/25/2021

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During the COVID-19 pandemic, which has ushered in significant changes to media consumption habits and how major entertainment companies promote and display their offerings, we have watched considerable changes occur in at-home entertainment viewing.

“This pandemic has forced consumers to recalibrate their entire lives,” says University of Virginia Darden School of Business professor Anthony Palomba. Professor Palomba is an expert in media management. This interdisciplinary academic discipline examines how audiences consume media and entertainment products and services, as well as how entertainment companies compete amid shifting consumer preferences.

“What matters to them? What doesn’t? I think consumers are getting to know themselves a bit more. Rather than being told what is good by advertisers, they have to consider for themselves what is good,” said Palomba.

We are all consumers. We have been stopped in our tracks for nearly an entire year. We have reprioritized our lives. This impinges upon advertisers’ and marketers’ abilities to consistently reach and speak to us.

Professor Palomba continues: “Consumers’ acumen over available entertainment and media options has risen quite a bit. Consumers have had more time at home to watch, view, subscribe and try out these options. Marketers must consider how to position entertainment products and services to consumers who have greater market awareness. More consumers have begun to consume digital entertainment, and podcast audiences have swelled while consumers work from home. There is also intensified yearning for immersive escapes into other worlds and realms, which I think has fueled interest in the PlayStation 5.”

“Consumers are seeking entertainment brands that they can trust. It is astounding to think that Disney + got to 50 million subscribers in five months. It took Netflix seven years to reach that milestone. This business feat is symbolic of consumers’ predominant need to find trusted, feel-good, high-quality brands as consumers reconcile bills against unemployment, salary cuts, and other unknowns.”

This leads to a question: Do consumers enjoy searching for videos and finding the unexpected? With colossal and meticulous algorithms used to determine consumer preferences on streaming video on demand platforms and new [streaming video on demand] program advertisements, the joy of discovery may very well be undermined for consumers. Part of the human experience is discovery. Ensconced in the unknown, will we find something meaningful? Past studies have illustrated that engaging in discovery and exploratory activities is restorative and renews our perspectives about ourselves, giving us confidence and a better feeling about our future.
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Now, more than ever, consumers need reasons to be lost in discovery.

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Remote Workers – Consider Working from an Exotic Home

10/4/2020

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Ever since the pandemic began, many knowledge workers have continued their employment responsibilities from their homes. But now, with many employers extending the remote-work timeframe well into 2021, it may be time to consider working from a residence that’s in a far more pleasant location.

If you are a remote worker tired of sitting all day at your principal residence or working in grey cubicles at a remote office, here’s a group of exotic locations that offer you not only a stunning change of scenery but also dependable internet speeds and infrastructure necessary for remote work. From pristine beaches to tropical rainforests and paradise islands, there’s something in this list that is sure to make you want to book your ticket now and even consider these locations for a leased or purchased second home.

Galapagos Islands. West of continental Ecuador lies the isles made famous by Darwin’s studies of the natural world that would result in the Theory of Evolution. A natural paradise filled with stunning vistas, pristine beaches, and some of the most exotic wildlife in the world, the Galapagos Islands are a real paradise on earth. 

Galapagos has a population of only 25,000 people, setting the standard for the word remote. Nevertheless, they offer a reliable infrastructure for remote workers, with most hotels offering free Wi-Fi and most housing areas, including a good connection as well. While Galapagos is by far not the cheapest option on the list, you can expect prices similar or slightly less expensive than living in the continental USA.

Costa Rica. Costa Rica, the country with the most amazing biodiversity on the entire planet, has long been espoused as a real paradise for ex-pats. Not only does the Central American country offer dense tropical rainforests, volcanoes, and tropical climate, but also some of the best beaches in the world – featuring crystal clear water and pristine sand.

Santa Teresa is one of such beaches and is one of the most visited by tourists for many a reason. Not only does Santa Teresa have some of the best surf you will find in the world, but it also features a large town and tightknit community that offers plenty of yoga retreats, delicious food, thriving nightlife, and fantastic weather you could expect.

You will come for the surf and natural beauty, but you will stay for the people – a collection of ex-pats from around the world and locals that live the “Pura Vida” (Pure Life) lifestyle and always boast a smile on their face.

Morocco. Located not be too far off the coast of its northern neighbors in Spain, Morocco might as well be a galaxy apart. This diverse land containing four different mountain ranges, deserts, and Mediterranean beaches has been the setting for many iconic movies throughout the years, including Lawrence of Arabia, The Man Who Knew Too Much, Gladiator, and even Star Wars.

But what truly makes Morocco so special, and attracts millions of tourists each year, is its perfectly preserved culture and traditional architecture. The market town-turned-city of Marrakesh has been a crossroads for culture and trade for close to ten centuries. Featuring gorgeous oriental architecture and thousands of captivating smells and colors, the streets through the bazar hold plenty of secrets within them – from delicious honey drizzled pastries to sensual belly dancers.

A very low cost of living country, Morocco has been evolving technologically at a breakneck pace in the last few years and has plenty of co-working spaces available for digital nomads, as well as surprisingly fast internet connections for rental homes.

Bali, Indonesia. Another location famous for its beaches and surf, the Island of Bali, is often touted as a real heaven on earth. Boasting mind-blowing beaches, volcanoes, mountains, coral reefs, and overall nature, Bali can easily compete with any location on this list and come out ahead on most aspects.

In Ubud, the cultural center of the island and home of the ex-pat community, you will find the spiritual hippies and yogi types. In contrast, in the southern Bukit Peninsula, you will find the perfect location to surf in legendary breaks like Padang Padang, Dreamland, and Uluwatu.

What few people know about Bali, however, is that it has been building a burgeoning startup ecosystem with all kinds of entrepreneurs, initiatives, tech talent, and startups springing up all over the island. To satisfy this demand, Bali has seen a large number of co-working spaces pop up across the island, each one providing more than adequate commodities for digital nomads, who are not only attracted to the island’s legendary beauty but also its low cost of living and housing.

Ho Chi Minh City, Vietnam. Touted as one of the best cities for remote workers around the world, Ho Chi Minh City is a colorful, vibrant, and creative metropolis in the south of Vietnam that has plenty to offer for digital nomads, tourists, and ex-pats alike.

A highly developed city bursting with cafés that offer fantastic coffee and an even better internet connection, the former Saigon is filled with culture, commerce, art, and plenty of beautiful natural and human-made sites to behold.
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Visit the Ben Thanh Market and its iconic clock tower to buy all sorts of goods ranging from clothes to electronics to groceries for excellent prices, provided you are willing to haggle a little. The food is absolutely delicious and incredibly cheap, with Vietnam having one of the lowest costs of living in this entire list.
For those who prefer to work in office environments, Ho Chi Minh City has plenty to offer, including the fantastic Dreamplex co-working space, which features the fastest and most reliable internet in the city, as well as excellent ergonomic chairs.

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How Coronavirus and Millennials Killed the Non-Digital Gym

8/2/2020

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The fitness industry is in the midst of a digital transformation. Fitness, like just about every industry from transportation to leisure, has witnessed the emergence of digital as a force for change, and brick and mortar gyms are having a tough time keeping pace. Entire companies have been successfully launched to capitalize on the rise in digital fitness, as evidenced by the popularity of companies such as MIRROR Home Fitness, Peloton, FiiT, and SWEAT. These are just a few fitness providers that have leveraged digital technology to engage audiences that are looking for customized fitness experiences that meet their individual schedules and routines.

We have Jane Fonda to thank for bringing fitness into the home back in the ’80s with her Original Workout video on VHS that went on to become the biggest selling video of all time. Fast forward 40 years, and we can thank technological innovation for taking home fitness to a new level.

But there is another factor at play which speaks to the preferences of Generation Y/millennials and Generation Z, who account for almost 50% of all health club members: These consumers have a preference for on-demand services and are less attracted to locking in annual membership fees. Remember, it was the recurring annuity stream of yearly membership fees that attracted private equity to brick and mortar gyms, which need stable and predictable cash flow to service debt and to cover high operating expenses. Working out at home or in private sessions with a personal trainer (in-person or virtual) doesn’t require an annual membership.

Paying as you go is where the market is moving. Facilitating this trend is the emergence of mobile apps that provide fitness trainers and coaches with a business-in-a-box so professionals in all aspects of fitness, but who are not necessarily astute in how to run a business, can manage scheduling, client on-boarding, invoicing, payment processing, and communication. The many thousands of certified trainers who have been laid off from gyms are now empowered to run their businesses thanks to cloud-hosted back offices and video conferencing capabilities that provide real-time delivery of services.

Disruption creates winners and losers in any industry. Sometimes disruption is a gradual process, and the eventual losers don’t detect the shifting landscape for periods that can extend for years. Think of Kodak and digital photography or Sony and its inability to capitalize on the success of the Walkman, thereby allowing Apple to become the dominant player in digital music. Disruption has been underway in the fitness industry for several years, but until recently, it has been a slow and steady disruption.

COVID-19 accelerated the pace of disruption in fitness, and studios and clubs, both small and large, are increasingly vulnerable. 24-Hour Fitness recently filed for bankruptcy, citing Coronavirus-related causes. With 420 clubs in the US, 24-Hour Fitness is the second largest fitness chain after LA Fitness. With the filing, the company announced it would permanently shut down 100 of its gyms, leaving roughly one million members to find a new place to exercise. Also, Town Sports, owner of Boston Sports Club, and several other club brands announced they would likely file for bankruptcy in the coming weeks. Gold’s Gym filed for bankruptcy in May.

Demand for fitness isn’t going anywhere but up. The $30 billion fitness industry has been growing 3 – 4% annually for the last ten years. How it is delivered, however, is changing before our eyes. The often-quoted expression “Never let a good crisis go to waste” speaks perfectly to the opportunity in the industry today.

Stuck at home, trainers and consumers have had to adapt and get creative about how they think about fitness. Many have also discovered a new meaning of community through virtual experiences that were never seriously considered just 12 months ago. No surprise that MIRROR and Peloton have experienced record sales during the pandemic because they provide consumers a workout experience that feels pretty close to being in a room surrounded by fellow workout enthusiasts. And now that they have gotten into the routine of working out from home, either with a trainer or on-demand through an app, many will never go back to a traditional gym.
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The implications of COVID on the fitness industry offer insights into the way several industries will shift as a result of the shelter in place orders. Restaurants will get more creative about take-out options that engage the diner with the preparation, travel experiences may turn to staycations, and the beauty industry may have to move to home services or even more training than doing for their customers. The winners in every case will be the ones that are agile and ready to adapt to the change.

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Creative New Business Models and Strategies Coming Out of the Pandemic

7/26/2020

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​The coronavirus pandemic has forced everyone to get creative. 

Whether through Zoom meetings, online fitness classes, or take-out cocktails, companies in nearly every industry are pivoting to get through the crisis. 

But beyond short-term fixes, many innovative new strategies and business models have emerged that are likely to stick, even as many jurisdictions begin to reopen in some capacity. 

In many cases, these transformations are thanks to the increased adoption of technology and the digitization of businesses. Many of these changes were underway pre-coronavirus; the pandemic has just accelerated them. 

“What’s important to customers has changed,” John Roese, Dell Technologies chief technology officer, said. “We’ve broken through a bunch of psychological or sociological obstacles to embrace technologies such as video, bots, drones, and AI.”

Here are a few of the business concepts that have gained traction over the past several months thanks to the pandemic. 

People may be sheltering in place, but they haven’t stopped looking for love. Dating apps have reported an uptick in usage during the pandemic, including a 26% increase in the messages sent on Bumble. 

One appropriately named app, “Quarantine Together,” was created specifically for the COVID-19 Age. It asks users to verify that they’ve washed their hands that day before they can connect with someone. After 15 minutes of texting, matched users can choose to switch to video chatting. 

“Bumble users are increasingly taking advantage of video calling, and audio chat features to get to know each other better and build deeper relationships, rather than engaging in more regular, casual flings,” says Bumble CEO Whitney Wolfe Herd. 

She said she expects the behavior will continue, even after people return to in-person dating. 

As the coronavirus pandemic escalated, restaurants across the United States became delivery-only almost overnight.

Most are eager to get back to serving customers in-house. But some find the prospect of operating a kitchen without a dining room an attractive opportunity. 

So, diners may begin to see a growing number of “ghost kitchens” (also known as virtual kitchens), according to Aayush Gupta, a senior associate at Create venture studio in New York City. 

Ghost kitchens have normal branding and menus online and offer delivery, but they aren’t attached to a brick-and-mortar restaurant where people can sit and eat. Gupta said such restaurants are likely to manage better as uncertainty from the coronavirus continues because they don’t have to pay rent on a dining room space or hire wait staff. 

“Younger restaurants, if they don’t have a front-of-house, they’re likely getting through this a lot better, because they don’t have the fixed costs that they have to try to recover,” Gupta said. 

Some customers have noticed the phenomenon lately. A GrubHub user in Phoenixville, Pennsylvania, was surprised when the food she ordered from a restaurant called Pasqually’s Pizza & Wings tasted eerily familiar to food from Chuck E. Cheese. And no wonder – it was sort of. A Chuck E. Cheese spokesperson told CNN that Pasqually’s is a “delivery-only brand operating on its own, leveraging the operational infrastructure of Chuck E. Cheese kitchens across the nation.” 

The trend may also provide opportunities for startups like CloudKitchens, Uber Founder Travis Kalanick’s new venture that operates shared commercial kitchen spaces, and rents them out to delivery-only restaurants. 
After a few highly anticipated movie premieres were canceled this spring, some studios decided to forgo theaters altogether in favor of direct-to-consumer debuts. And it turns out that some people may not care to get out of their PJs and off their couch to catch a new flick on the big screen. 

Theater chains don’t love this – many want to preserve their exclusive rights to premiere movies, to give people an incentive to go out.

But consumers are into it. “Trolls World Tour” was an on-demand success, earning nearly $100 million in rental fees in the United States during the first two weeks after its release. And while studios and theaters typically split a film’s box office grosses about 50-50, studios make about 80% of the sales on digital releases.
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Movie theaters aren’t going by the wayside just yet (release dates for major films such as Disney’s Mulan were moved so they can head to the big screen first), the trend of at-home premieres could continue, at least for certain genres. The latest test of the concept is the adult comedy film, “The King of Staten Island.” 
“Comedy has not really been a strong genre at the box office lately, so if ‘Staten Island’ is a digital hit maybe that sends a signal to the studios that this genre is better suited for the small screen in the future,” said Paul Dergarabedian, senior media analyst at Comscore.

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AI Will Help in the Pandemic – but It Might Not Be in Time for This One

6/21/2020

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From predicting outbreaks to devising treatments, doctors are turning to AI to combat the COVID-19 pandemic.

Why It Matters. While machine learning algorithms were already becoming a part of health care, COVID-19 is likely to accelerate their adoption. But lack of data and testing time could hinder their effectiveness – for this pandemic, at least.

What's Happening. With millions of cases and outbreaks in every corner of the world, speed is of the essence when it comes to diagnosing and treating COVID-19. So it's no surprise doctors were quick to employ AI tools to get ahead of what could be the worst pandemic in a century.

  • HealthMap, a web service run by Boston Children's Hospital that uses AI to scan social media and other reports for signals of disease outbreaks, spotted some of the first signs of what would become the COVID-19 outbreak. This was days before the WHO formally alerted the rest of the world.
  • Early in the epidemic, the Chinese tech company Alibaba released an AI algorithm that uses CT scans of possible coronavirus patients and can diagnose cases automatically in a matter of seconds.
  • In New York, Mount Sinai Health System and NYU Langone Health have developed AI algorithms that can predict whether a COVID-19 patient is likely to suffer adverse events soon and determine when patients will be ready to be discharged. Such systems can help overburdened hospitals better manage the flow of supplies and personnel during a medical crisis. 

The Big Picture. Even before COVID-19, AI was already becoming a more significant part of modern health care. Nearly $2 billion was invested in companies involved in health care AI in 2019, and in the first quarter of 2020, investments hit $635 million – more than four times the amount seen in the same period of 2019, according to digital health technology funder Rock Health.

  • The advance of AI is partially a result of the rapid increase in data, the lifeblood of any machine learning system. The amount of medical data in the world is estimated to double every two months.
  • Engineer and entrepreneur Peter Diamandis told Wired an estimated 200 million physicians, scientists, technologists, and engineers are now working on COVID-19, generating and sharing data "with transparency and at speeds we've never seen before."
  • "We understand who is at risk and how they're at risk, and then we can get the right treatment to them," says Zeeshan Syed, the CEO of Health[at]Scale, an AI health care startup.

In Trials. AI has demonstrated in recent trials a decent record of success, especially when it comes to rapidly diagnosing COVID-19 by interpreting medical scans.

  • A study published in Nature Medicine in May found an AI system was more accurate than a radiologist in diagnosing COVID-19 patients using CT scans – X-ray images of lungs – combined with clinical symptoms. 
  • A systematic review of preprint and published studies of AI diagnostic systems for COVID-19 published in the British Medical Journal in April noted the models reported "good to excellent predictive performance." However, they cautioned the data was still limited for real-world applications and at high risk for bias.

The Catch. That's the perennial challenge for AI systems in any field. Experts worry models that perform well in an experiment may not be able to replicate that success in a hospital under stress.

  • "There is a lot of promise in using algorithms, but the data in the biomedical space can be really difficult to deal with," says Gabe Musso, the chief science officer at BioSymetrics. This biomedical AI company uses machine learning for simulation-based drug discovery. Genetic data, imaging data, and data from electronic health records are often unstructured and rarely share a common format, complicating efforts to feed the information into an algorithm.
  • Many of the AI diagnostic systems being rushed into the fight against COVID-19 were developed before the pandemic and thus were trained on other respiratory diseases like tuberculosis. That reduces their accuracy – especially if their training datasets don't match the gender or age of typical COVID-19 patients.
  • As a result, pioneering computer scientist Kai-fu Lee wrote recently, "I would give [AI] a B-minus at best" for its performance during the pandemic.

The Bottom Line. As both the size and quality of medical data on COVID-19 improves, so should the AI systems that draw from it. But that will take time.
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The First Contact Tracing App Powered by Apple and Google Has Been Launched

6/14/2020

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The very first contact tracing app powered by Google and Apple's exposure notification APIs has gone live in Switzerland.

As announced on Twitter by EPFL yesterday, 'SwissCovid' is now undertaking a large scale pilot, with hopes that it will pave the way for public availability by mid-June.

As of today, employees at @EPFL, @ETH_en, @vbs_ddps, and some hospitals and cantonal administrations can download the digital proximity tracing application #SwissCovid. This large-scale pilot paves the way for public availability by mid-June. https://t.co/E9hl43g8Ca #COVID19 #DP3T

In an announcement the institute stated:

Several thousand people in Switzerland can now download "SwissCovid," the official application for tracing contacts at risk of transmission of COVID-19 if they wish. "This is the first time that the operating system updates from Google and Apple enable its deployment and testing on such a large scale," says Professor Edouard Bugnion, Vice-President for Information Systems at EPFL. He was at the heart of discussions with Google and Apple to have them adopt the "DP3T" protocol led by the two Swiss Federal Institutes of Technology. Alfredo Sanchez, project manager, notes that "this gives great responsibility to the Swiss testers, as many other countries intend to adopt the same protocol later on."

One important footnote is that while the pilot is ongoing, the Swiss parliament will deliberate revisions to the law on epidemics. MPs must debate and approve the scheme before it is offered to the public, however recent research has suggested that as many as 70% of Swiss residents support the program.

This is the first large-scale testing of an app that uses Apple and Google's exposure notification technology. As per the two companies' stipulations, the operation is also decentralized:
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SwissCovid operates in a "decentralized" way, which means that the operations that are essential from a privacy point of view are not carried out on a centralized server, but on each phone. The app uses Bluetooth to exchange and record the ephemeral proximity identifiers of other phones in the vicinity. These identifiers are kept on the phone unless a person is tested positive for COVID-19. In that case, their doctor will give them a single-use code that allows them to voluntarily share the ephemeral keys on their own phone that correspond to the days when the person was contagious. These keys are sent to a server managed by the Swiss administration.

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Ford Could Use Social-Distance Buzzing Wristbands To Reopen Plants

4/26/2020

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A dozen Ford Motor Co. workers are experimenting with wearable social-distancing devices that could be deployed more widely once the carmaker reopens idled manufacturing plants.

The small group of volunteers at a Ford factory in Plymouth, Michigan, are trying out watch-like wearables that vibrate when employees come within six feet of each other, said Kelli Felker, a company spokeswoman. The aim is to keep workers from breaching the distance that health experts recommend to avoid spreading the coronavirus.

The social-distancing device could be part of a broader array of new safety protocols Ford deploys as it resumes production as early as next month after at least a roughly six-week shutdown. The automaker is also expected to subject all workers entering a facility to a thermal-imaging scan to detect a fever. And it will provide staff with masks and, in some cases, plastic face shields, Felker said. The company is devising the measures along with the United Auto Workers union.

“Ford and the UAW are working closely to identify different ways to keep our people safe while they are at work,” Felker said.

The Samsung Electronics Co. smartwatches Ford is piloting use software from closely held technology firm Radiant RFID, according to a spokesman for the Austin, Texas-based company. The devices utilize Bluetooth short-wave and low-power technology to detect proximity and clustering of workers.

In near real-time, workers receive a vibration and a color-coded warning on the watch to let them know when they are closer than six feet to another person. Supervisors also receive alerts and reports that can be used to monitor social distancing and clustering in the workplace, according to Radiant.

Ford has been piloting the new safety procedures at factories where it’s now producing ventilators and respirators to supply hospitals fighting the COVID-19 pandemic. Those practices – which include requiring workers to complete a daily online survey on their health and those they’re in contact with – are expected to be rolled out to the company’s traditional auto factories as they reopen.
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The automaker hasn’t set a date for when it plans to resume production.
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    Rick Richardson, CPA, CITP, CGMA

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    Rick is also the Managing Partner of Richardson Media & Technologies, LLC. Prior to forming his current company, he had a 28-year career in technology with Ernst & Young, the last twelve years of which he served as National Director of Technology.

    Mr. Richardson has been named to the "Technology 100"- the annual honors list of the 100 key achievers in technology in America. He has also been honored by the American Institute of CPAs with two Lifetime Achievement awards and a Special Career Recognition Award for his contributions to the profession in the field of technology.

    In 2012, Rick was inducted into the Accounting Hall of Fame by CPA Practice Advisor Magazine. He has also been named to the 100 most influential individuals in the accounting profession in America by Accounting Today magazine.

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