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Why the iPhone’s New eSIM is an Important Change

10/9/2022

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For years, each cellphone included a tiny smart card called a SIM (Subscriber Identity Module) that contained the “identity” of that device so that it could connect to a specific cellular network.

Data on SIM cards includes user identification, location, and phone number, network authorization information, personal security keys, contact lists, and saved text messages.

When Apple introduced the new iPhone 14, they repeated something they had done years before. They removed a piece of hardware from the phone. First, it was the earphone jack and now it was the removable SIM card and tray. Just like the earphone jack, Apple is touting this change as a boon for consumers. Now, all iPhone 14s sold in the US will use eSIM technology.

"I think it's transformational," Ahmed Khattak, founder and CEO of US Mobile, a mobile virtual network operator that offers service on Verizon and T-Mobile's respective networks. "I think the fact that it even happened ... I'm shaking my head ... because it really democratizes connectivity." 

A type of programmable SIM card known as an eSIM (embedded-SIM) consists of software put onto a chip permanently installed in a device, as opposed to an integrated circuit on a releasable universal integrated circuit card, which is commonly constructed of PVC.
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Once an eSIM carrier profile has been installed, it operates the same as a physical SIM, complete with a unique integrated circuit card identifier (ICCID) and network authentication key generated by the carrier.
So, why is this change so important? For users, there are three advantages to eSIMs over physical SIM cards:
     •  It’s more secure, because no one can remove it from the phone and use it to intercept phone calls or text messages. (This isn’t the most common form of SIM card hijacking, but it is still possible for someone with physical access to the phone.)
     •  Switching carriers is easier, because you don’t have to wait for a SIM card to arrive or pick one up at a store.
    •  Adding extra lines is easier, because you no longer need a phone with dual SIM card trays. (On the iPhone, Apple supports up to two phone numbers and eight data lines with eSIM.)

An eSIM also benefits phone manufacturers and wireless carriers.
    • By getting rid of the SIM tray, Apple will gain more valuable interior space it can use to install more technology.
     • For carriers, it's a money-saver because they no longer must spend between $10-$20 per physical SIM card.

Like almost every change, there are going to be some growing pains. Not all US carriers are eSIM compatible. Some alternative providers that lease capacity from the major carriers–known as Mobile Virtual Network Operators, or MVNOs, in industry jargon–don’t support eSIM today, which means you can’t use an iPhone 14 on their networks. Some notable examples include Ting, Walmart Mobile, US Mobile, Net10, and Tello.

Conversely, there are small carriers like Mint Mobile, US Mobile and Boost Mobile in the US who have been preparing for this change for some time.
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"Mint has always believed in digital technologies that enhance and ease wireless services," Aron North, Mint Mobile's chief marketing officer, said in a statement. "Mint has been supporting [the] eSIM for almost two years because we knew, even back then, this innovation would allow users to switch faster and easier."

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Remote Work—An American Survey

7/17/2022

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Last month consulting firm McKinsey & Company released their newest edition of their American Opportunity Survey on remote work. There are many statistics from the survey, but the bottom line is that the flexible work arrangements companies put in place during the COVID-19 pandemic are here to stay.

“After more than two years of observing remote work and predicting that flexible working would endure after the acute phases of the COVID-19 pandemic, we view these data as a confirmation that there has been a major shift in the working world and in society itself,” the report states. 

The survey is a joint effort between McKinsey & Company and market-research firm Ipsos. Around 25,000 Americans 18 and older completed the survey and the report shares the number of people working remotely, how many days per week they have flexible arrangements, the gender, ethnicity, and education level of those wanting to work remotely, and more. Another important fact is that respondents come from many different careers, not only with “white collar” jobs.

The first interesting result was that 58% (the equivalent of 92 million people) have the opportunity to work remotely at least one day a week. 35% have the option to work remotely up to 5 days a week. 42% had no opportunity to work from home.

Another striking result from the survey is that when offered, almost every employee would take the opportunity to work remotely. 87% of employees offered at least some remote work embraced the opportunity and spent an average of 3 days per week working from home.

The report stated that flexible work arrangements vary by occupation, age, gender, and income level. Young, educated people with high incomes had the most remote work possibilities. Men (61%) did better than women (52%). 47% of those with incomes between $25,000 and $49,000 had remote opportunities. 75% of those with incomes over $150,000 had remote work opportunities.
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Because the survey was conducted online, McKinsey admits the results could be biased against people with lower incomes, less education, and people living in rural areas, as these groups tend to be underrepresented on the internet. The firm attempted to overcome any possible bias with weighted models. 

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Sometimes It’s Good to Turn Off the Technology Switch

2/6/2022

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It might seem counterproductive that a professor who researches the effects of technology on society would put his cellphone on mute.

Yet that's exactly what Simon Gottschalk, Ph.D., a professor of sociology at the University of Nevada, Las Vegas, does during his time away from work.

Disconnecting from technology, says Gottschalk, allows him to do the things that really matter, like hanging out with his family, walking in the park, and sometimes, doing absolutely nothing.

Doing nothing, says Gottschalk, has benefits for productivity, health and forming true social connections.

“There's a lot of research that shows when the brain is at rest and is not distracted by so many different sources of stimulation, then new thoughts are possible. The brain starts thinking differently and starts focusing differently on one's environment," he says.

Doing nothing can seem counterproductive in our goal-oriented culture, but doing nothing isn't being lazy, says Gottschalk. In a recent study by the National Institutes of Health, improved memory and ability to learn a new skill were found to result from taking short mental breaks when learning new tasks.

“We're human beings and we need time to recreate and recharge ourselves," says Gottschalk. "It's not wasted time. It's time we really need to function and remain sane."

Some of the most productive people in history relied on down time to spark creativity.

“Einstein was known to stare into space for hours. What appeared from the outside as doing nothing was his mind working in different ways," says Gottschalk. “Because he was staring into space and his mind wasn't constantly distracted, then (he) could approach problems or approach questions completely differently."
Doing nothing can also prep us for better sleep, by reducing the external stressors of the day, says Gottschalk.

Different Approaches. Doing nothing means different things to different people. Meditation is one of the oldest forms of quieting your mind and body. And some things can interfere with our ability to zone out. Here are a few pointers for giving your mind a rest.

  • Disconnect from technology. Before we can take a mental break, we need to unplug, Gottschalk says. “Disconnecting keeps us from trying to be involved in so many activities and being distracted all the time," he says. Gottschalk suggests turning off or muting your smartphone whenever possible.
  • Let go after work. If you've had a rough day on the job, it's even more critical to decompress. If your boss or coworkers are negative or abusive, relaxing right after work can be the key to a better night's sleep, according to a study published in the Journal of Occupational Health Psychology. Those who could take their minds off the workday through relaxing activities such as yoga, walking or chilling to music, slept better than those who ruminated on workplace incivility.
  • Doodle away. Remember that teacher who yelled at you for doodling in class? Well, he should've encouraged it instead. Doodling increases blood flow to the brain's medial prefrontal cortex, the area responsible for regulating our feelings, thoughts and actions, according to preliminary research by Drexel University. Doodling, and to a lesser extent free-drawing and coloring, activates the brain's reward circuit that controls emotion and motivation. These 15- to 20-minute art sessions also offer a confidence boost. In a post-study survey, participants perceived themselves as having good ideas and being able to solve problems.
  • Skip the binge watching. While you may be tempted to tune out with your favorite show, marathon viewing isn't exactly doing nothing. A University of Michigan study found that young adults age 18 to 25 who binge-watched shows regularly suffered fatigue, insomnia and poorer sleep quality, even though they reported sleeping seven hours and 37 minutes on average. If you watch one episode, chances are you might keep going unintentionally. The researchers found that binge watching kept subjects mentally alert, which may have contributed to their poor sleep quality.
  • Protect your private time. It's important to keep work separate from family time and leisure activities, says Gottschalk. Set boundaries with coworkers, family and friends about your availability. Disconnecting from technology comes into play here, too. “Research suggests, for example, that mere anticipation that you will receive work-related emails after work increases your stress level. And that will increase burnout and increase many physiological consequences of stress," says Gottschalk. His recommendation: Put your smartphone on mute and have an automatic response message that says you'll return the call or email during normal business hours.

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The New Remote Workforce May Be in for a Shock at Tax Time

1/17/2021

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The COVID-19 pandemic accelerated a trend that was already well underway: employers letting their workers perform their jobs remotely, from home, most or all of the time. But even if you and your employer both know exactly where you live and work, you may be surprised to learn that state departments of taxation can have some very different ideas about where "here" is. As a result, Texans, Utahns, and Arkansawyers who work for New York- or Massachusetts-based companies will have income taxes withheld from their paychecks, even if they've never set foot in the home office.

In the wake of the pandemic, dozens of major companies are embracing employees' desire to stay remote, increasing their support for working from home permanently. Some businesses have even closed offices or let leases lapse, counting on a physically distant, flexible workforce to reduce their real estate needs.

In many ways, this can be a win/win: employers can save overhead costs on expensive square footage in high-demand cities, and employees can save time and money by skipping the commute and dialing in from, basically, anywhere they want. New York, San Francisco, and Los Angeles are expensive; maybe you want to move to Montana and dial in from the woods or get a nice little ocean-view place in Florida. Unfortunately, as far as the state is concerned, your beachside cabana may as well be squarely in the middle of Manhattan, and you will be taxed as such.

Even before COVID, living in one state but working in another was common in many of the biggest US metropolitan areas. Many commuters into New York live in New Jersey or Connecticut, for example, and vast numbers of workers in Washington, DC live in Maryland, Virginia, or sometimes even farther out in Pennsylvania, West Virginia, or Delaware. Kansas City sprawls into both Kansas and Missouri, so traveling across city limits can mean crossing state lines. Any major city near a border likely has loads of workers that saunter over that line every day.

From a tax perspective, that's tricky because both the state where you perform a job and the state where you actually live are going to want to try to tax your income. Still, only one state at a time can, and most jurisdictions with a lot of overlap have agreements worked out with their neighboring states that make it easy for workers to take state withholdings and pay state tax where they live. (I, for example, only had to fill out one short form when I worked in downtown Washington, DC to make sure my taxes were properly withheld across the river in Virginia.) 

However, the increase in remote work means as offices downsize, some employees are now migrating to areas of the country where there are not tax agreements in place, leaving individuals to try to muddle through multiple states' tax codes on their own. Even more challenging: states are losing money hand-over-fist due to the pandemic and are likely to be more aggressive about chasing down every dollar they can claim.

Seven states – Arkansas, Connecticut, Delaware, Massachusetts, Nebraska, New York, and Pennsylvania – have so-called "convenience" rules on the books that require any work performed for an employer based in their state to be taxed as if the worker performing the job is in their state, no matter where the employee is located. Those states are still attempting to collect tax from telecommuting workers, and other states are fighting back.
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New Hampshire,  one of nine states that do not have an income tax, is suing neighboring Massachusetts over its convenience rule. Four other states – New Jersey, Connecticut, Hawaii, and Iowa – are supporting the suit.

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Can Google Kill the Business Card? India Is About to Find Out

8/23/2020

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Google might be about to disrupt the business card — and it’s starting with a trial in India.
In a new blog post, the company announced it is rolling out its ‘people cards’ across the country. It’s like a business card that will appear on top of Search when someone looks up your name. Google first began trialing the feature about six months ago, and it seems it’s finally ready to make it more widely available.

Up until now, you could only find detailed information about celebs and well-known public figures on Search, but the latest change will make it possible for civilians to control what people see when someone searches their name.

“If you’re a business professional, performer, or anyone looking to build up your online presence, you might have a website, social profiles, and other information spread across many sites,” Google product manager Lauren Clark said. “If you’re just getting started, you may not have a website or much of an online presence at all.”

“Today, we are solving these challenges with a new feature called people cards,” she added. “It’s like a virtual visiting card, where you can highlight your existing website or social profiles you want people to visit, plus other information about yourself that you want others to know.”

To create a ‘people card,’ you need to simply log into your Google account, search for your name or “add me to Search,” and then follow the prompt. You can then choose a profile pic (it will default to your Google account avatar), craft a description for yourself, and also add social media links and contact details.

In case you were worried about your privacy, the feature seems to be opt-in – and you can always delete your card if you so wish.

Google will allow only one card per account to prevent malicious actors from impersonating real people. It’ll also ask you to authenticate your account with a phone number. In case fraudulent cards slip through the cracks, there’ll also be a dedicated button to report them.

Alright, but what about people who share the same name, you might wonder. Well, Google says there will be a module that lets you compare people based on their location and profession, which should make it easier to find the right person.
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That said, there are specific challenges ahead of it. The fact that Google highlighted the numerous measures it has taken to prevent abuse makes it abundantly clear that the company foresees certain issues with the new feature. If it manages to stop users from gaming the system to gain an unfair advantage, ‘people cards’ can kill the business card as we know it.

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Apple, Google, Amazon, and the Zigbee Alliance Will Develop an Open-Source Smart Home Standard

2/2/2020

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The Smart Home market is currently badly fragmented because each vendor has been focusing on creating a separate ecosystem with devices that are difficult or impossible to connect with those of their competitors.
This situation may be about to end with the announcement of a new project called Project Connected Home over IP.

In a surprising move, Amazon, Apple, Google, along with the Zigbee Alliance have announced a joint effort to define a new standard that would remove those barriers by increasing interoperability and simplifying development for smart device manufacturers. They will join Zigbee Alliance members such as IKEA, NXP Semiconductors, Samsung SmartThings, Schneider Electric, and Signify in contributing to a project that aims to increase trust and adoption of smart things.

The new project is essentially a way to certify that whatever smart device you buy will work with your existing home setup and connect with your smartphone or voice assistant of choice. In other words, it will allow smart things to speak a common language, so they know what the other devices do and how to interact with them, hopefully, governed by better, end-to-end security and privacy protections.

The success of this project hinges on the idea that if companies build their products to connect using Internet Protocol-based technologies, it will be easier for consumers to invest in building up mixed ecosystems that are "secure, reliable, and seamless to use."

The companies involved will take an open-source approach, so each will bring some of their smart home technologies to the table so that a common protocol can be developed as quickly as possible with relatively lower costs. That includes Amazon's Alexa, Apple's HomeKit and Siri, Zigbee's Dotdot, and Google Weave and Thread.

Once that new standard is ready, it will work alongside existing connectivity standards such as Wi-Fi, cellular, and Bluetooth Low Energy. A logo on the boxes of smart things will make it easy for consumers to discern what devices are guaranteed to work with each other, and this should also make things easier for manufacturers who no longer need to worry about which standards to support. Similarly, developers will be able to follow a standard for "lifecycle events such as provisioning/onboarding, removal, error recovery, and software update."

Before you get too excited about the new development, keep in mind that a preliminary draft will be completed by the end of 2020, so we'll probably have to wait until at least 2021 to see this project bear fruit. And be ready to buy new smart things if you want these benefits, as existing ones won't necessarily be able to work with the new protocol.
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The new industry group will initially focus on physical safety products like smart locks, gas sensors, smoke alarms, security cameras, smart electrical plugs, and thermostats. Then they'll move on to cover most other smart home and commercial devices.

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DJI Osmo Action Beats GoPro with its Front-Facing Display

6/9/2019

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Following its release of a pocket-sized handheld camera late last year, DJI – the Shenzhen-based tech company best known for its drones – has recently launched its first action camera, the Osmo Action. While the new camera is a latecomer to the game, it should compete well with similar products, such as the GoPro.

Design and Hardware.
The Osmo Action doesn’t stray too far from conventional action camera design – it is small, rectangular-shaped and made of rugged composite material that combines plastic and rubber.
It is waterproof, shockproof and, at 124g, can be easily mounted on top of helmets, skateboards or bicycle handlebars.

There’s a 12-megapixel fisheye lens with a wide 145-degree field of vision. All of this is standard fare for action cameras and is neither better nor worse than GoPro’s Hero 7 Black in any meaningful way.

There is, however, one stand-out feature: in addition to the main screen on the backside of the camera, there is a secondary front-facing display, which has never been offered before on an action camera.

Having a front-facing screen improves shooting selfie videos significantly as it allows the user to see precisely what they’re recording. It makes so much sense in today’s selfie-centric vlogger generation that, in hindsight, it’s baffling why GoPro has never thought of this before.

The camera has three hardware buttons – power, shutter, and mode switch – and a responsive main screen that supports swiping and tapping. The bright, 2.3-inch main screen is large enough to let the user easily tweak shooting modes and settings.

The camera runs on a relatively small 1,300mAh battery, which offers about 90 minutes of recording time, but it is removable, and thus, interchangeable. The footage is stored on a micro-SD card, which is not included with the camera.

Software.The Osmo Action can connect to DJI’s Mimo app, available on both iOS and Android, and once linked; the camera can be controlled remotely with a mobile device. However, the device’s touch screen interface is so intuitive that most reviewers found little need to sync up the app.

The camera can capture videos at a wide range of resolutions, from 720p up to 4K/60fps. Shooting in lower resolution, such as 1080p, allows the camera to bump the framerate up to 240fps, ideal for capturing fast-moving moments.

Performance.Electronic image stabilization (EIS) is crucial for action cameras as they’re meant to shoot on the move, so it’s just as well DJI has years of experience writing EIS algorithms for its high-flying drone cameras.

The camera’s EIS mode is called “Rock Steady,” and it can be activated with a couple of taps. The reason DJI gives the option to toggle EIS on or off is that there are trade-offs.

Footage with “Rock Steady” on have a slightly smaller field of vision (digital cropping is essential for EIS) and dynamic range suffers due to lack of HDR (high dynamic range). You should turn the mode off to get the best video quality and colors if you’re shooting with the device in a stationary position, but anytime you’re moving, turn it on as the difference in fluidity and stability is drastic.

Conclusion.
At $380, the Osmo Action initially seemed expensive for someone who might not participate in extreme sports and who has tested fully capable smartphones for around that same price range.
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Extreme sport participants who like to document their adventures used to have their options dominated by GoPros. At $349, DJI’s Osmo Action is offering a cheaper alternative to the GoPro’s Hero 7 Black at $420, and you get the front-facing second screen. Not surprisingly, GoPro has now reduced the price of the Hero 7 to $349! The Osmo Action may have just taken GoPro’s throne.
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Google’s ‘Minority Report’ Gesture-Based Technology

1/20/2019

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Google has won approval to bolster work on its Minority Report-style touchless technology, which enables electronics to be controlled by hand gestures.

The Federal Communications Commission has approved Google’s plans to use more powerful sensors for its Project Soli initiative, first unveiled in 2015. The radar-based technology is now poised to kick on to the next level after Google was given special permission to use higher frequencies for its tests.

When Google first showcased the tech in 2015, it came under the X Labs banner and was focused on smartwatches, with specific gestures replacing a physical tap on the touchscreen. For example, it was possible to rub two fingers together in the vicinity of the watch to cycle through menus or turn up the volume of media.

Now the company could expand the operation to enable the sci-fi like air gestures we’ve seen in films like Minority Report and the Iron Man franchise, on larger screens and devices. The waiver granted by the FCCcould also be highly beneficial to tech users with mobility, speech, and tactile impairments.

In a statement (via Reuters), the FCC said: “The ability to recognize users’ touchless hand gestures to control a device, such as a smartphone, could help people with mobility, speech, or tactile impairments, which in turn could lead to higher productivity and quality of life for many members of the American public.”
The regulator also said there’s little chance of Google’s Project interfering with other spectrum users and has approved the tech for use on aircraft.
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Google hasn’t commented on the news yet, but it’ll be interesting to see what the company has in mind for Project Soli moving forward. Hopefully, we’ll find out more in 2019.
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The Puck That Tracks Your Time

10/8/2017

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Do you ever wonder how long you spend reading emails or doing research? A little device named Tiller may be able to get you an answer.

Tiller is a small puck that plugs into your computer to help track your tasks. Tap it, and it’ll start timing you. Tap again, and it’ll stop. Spin the wheel on top, and a minimal interface will pop up on screen, letting you scroll from one task (say “emails”) to the next (maybe “writing” or “coffee”).

This new puck comes from a small Australian design firm named Joan. The Tiller is Joan’s first hardware product, and the company’s been working on it for more than two years. The idea came out of the company’s own desire to better manage and track its time. “We were trying to run the business better,” says Nick Hallam, one of Joan’s co-founders. “Apps weren’t working.”

Tiller is targeted mainly at freelancers and workers who take clients – accountants, lawyers, designers, consultants – and need to bill by the hour. 

There’s also a dot of light in the center of the device, which lets you know it’s recording and serves as a reminder. “I don’t know how many times I get up, see my light’s on” and remember to pause it, says Hallam. “We definitely believe the hardware makes a big difference.”
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Tiller is launched on Kickstarter, where it’s looking to raise $68,000 AUD (around $54,000 USD) to fund the run. Tiller units sell for around $89 USD to $119 USD to Kickstarter backers, and they’ll eventually cost $129 USD when the product leaves Kickstarter.
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U.S. Company to Implant Microchips in Some of Its Employees

7/30/2017

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A vending kiosk company in Wisconsin plans to implant a microchip into each of 50 willing employees so they can more easily open doors, buy snacks, log in to computers, and use office equipment The bizarre experiment conducted by Three Square Market will make it the first U.S. business to implant chips in its workers.

“Eventually, this technology will become standardized allowing you to use this as your passport, public transit, all purchasing opportunities, etc.,” 32M CEO Todd Westby said in a company press release.

Each participating employee will have the RFID and NFC-based chips implanted between their thumb and forefinger. The devices are no larger than a grain of rice and are capable of storing and recognizing small amounts of digital information. Similar products are found in transit cards, pet trackers, and even some passports. NFC is also found in smartphones and most commonly used to purchase items at stores or vending machines.

A company representative explained how someone can use their chip to buy snacks from its kiosks, or “micro markets.”

“We’ll come up, scan the item. We’ll hit pay with a credit card, and it’s asking to swipe my proximity payment now. I’ll hold my hand up, just like my cell phone, and it’ll pay for my product.”
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It’s important to point out that no one is required to get the implant, and the company claims there is no GPS tracking inside. Three Square Market will pay for each of the tiny $300 devices and will start chipping its workers at a company party on Aug. 1.
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    Author

    Rick Richardson, CPA, CITP, CGMA

    Rick is the editor of the weekly newsletter, Technology This Week. You can subscribe to it by visiting the website.

    Rick is also the Managing Partner of Richardson Media & Technologies, LLC. Prior to forming his current company, he had a 28-year career in technology with Ernst & Young, the last twelve years of which he served as National Director of Technology.

    Mr. Richardson has been named to the "Technology 100"- the annual honors list of the 100 key achievers in technology in America. He has also been honored by the American Institute of CPAs with two Lifetime Achievement awards and a Special Career Recognition Award for his contributions to the profession in the field of technology.

    In 2012, Rick was inducted into the Accounting Hall of Fame by CPA Practice Advisor Magazine. He has also been named to the 100 most influential individuals in the accounting profession in America by Accounting Today magazine.

    In 2017, Rick was inducted as a Marquis Who’s Who Lifetime Achiever, a registry of professionals who have excelled in their fields for many years and achieved greatness in their industry.

    He is a sought after speaker around the world, providing his annual forecast of future technology trends to thousands of business executives, professionals, community leaders, educators and students.

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