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Google and Apple Update The Mobile Payments Market

6/7/2015

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Mobile payments have been around for a long time, but it wasn’t until Apple announced Apple Pay in October of 2014 that the market started to heat up. According to Forrester Research, mobile payments are growing quickly. The research firm predicts they will balloon to $142 billion by 2019 in the United States, almost tripling from $52 billion in 2014.

Google held its I/O Conference for developers last week and announced two new initiatives. First was Android Pay, which is essentially a digital payments system that consumers can use to buy things online or in stores from retailers and others who also use the service. It works almost identically to Apple Pay, Apple’s mobile payments product and functions both in online and offline transactions. 

As with Apple Pay, Google will let customers verify their identity using their fingerprint, a technique that will be built into the next version of Android. And Android will copy Apple Pay’s approach to security by offering tokenization to provide merchants with a customer’s payment information without having to hand over their actual credit card number.

The second initiative is called Google Wallet. This is not the Google Wallet of old, though. It is a new peer-to-peer payments system rivaling the PayPal Venmo service. Google Wallet is a way for customers to quickly and easily transfer money to each other’s debit or bank accounts.

Apple is preparing to announce details about enhancements to Apple Pay at its worldwide developers conference later this month. Those include a rewards program for the mobile wallet service. 

With more consumers willing to make purchases using smartphones, companies are rushing to take the lead in the market, spurring eBay’s PayPal to heavily market a suite of mobile apps, while start-ups like Square and Stripe expand their payments processing software to small and midsize businesses. 

“[Apple and Google] want to be as disruptive to payments as Amazon has been to retail,” said Sucharita Mulpuru, a retail and payments analyst for Forrester Research. “By being early they can shape the customer experience and expectations.” 

“Apple Pay has given it a really big shot in the arm, but even that is nascent,” Jan Dawson, an independent technology analyst for Jackdaw Research said. That leaves plenty of room for another company, like Google, to grab a slice of the market, he said. 

Another potential headache for Google is Samsung, the world’s largest handset maker and the top seller of Android devices. The South Korean manufacturer acquired LoopPay, another mobile wallet competitor, this year. That offering could divide Samsung smartphone users who may have to choose between Google’s wallet and Samsung’s LoopPay product.

Now all Google, Apple and PayPal have to do is persuade consumers that these new payment methods are better than paying the same way they have always done — smartphone-free.


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    Author

    Rick Richardson, CPA, CITP, CGMA

    Rick is the editor of the weekly newsletter, Technology This Week. You can subscribe to it by visiting the website.

    Rick is also the Managing Partner of Richardson Media & Technologies, LLC. Prior to forming his current company, he had a 28-year career in technology with Ernst & Young, the last twelve years of which he served as National Director of Technology.

    Mr. Richardson has been named to the "Technology 100"- the annual honors list of the 100 key achievers in technology in America. He has also been honored by the American Institute of CPAs with two Lifetime Achievement awards and a Special Career Recognition Award for his contributions to the profession in the field of technology.

    In 2012, Rick was inducted into the Accounting Hall of Fame by CPA Practice Advisor Magazine. He has also been named to the 100 most influential individuals in the accounting profession in America by Accounting Today magazine.

    In 2017, Rick was inducted as a Marquis Who’s Who Lifetime Achiever, a registry of professionals who have excelled in their fields for many years and achieved greatness in their industry.

    He is a sought after speaker around the world, providing his annual forecast of future technology trends to thousands of business executives, professionals, community leaders, educators and students.

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