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Your Next Car Might Double as an Internet-Connected Doctor

7/19/2020

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No one disputes that cars, trucks, and SUVs will become increasingly connected over the next decade. From Amazon Alexa compatibility to navigation-linked speed limiters, the list of internet-powered features you’ll one day use during your commute grows every year.

Some technologies will make driving more convenient, especially when it becomes a tedious task. That, however, is just the start. Your car might save your life by becoming a doctor – no medical school training required.

In a recent interview, Steve Surhigh, the vice president and general manager of automotive cloud services for Samsung-owned Harman, explained how a car could monitor the driver’s health.

Eyes On The Driver. Keeping an eye on the driver is nothing new; millions of cars already do it. Mercedes-Benz inaugurated Attention Assist technology on the 2009 E-Class, and the on-going race toward autonomy has created vehicles that literally look you right in the eyes.

Cadillac’s Super Cruise system relies on a driver-facing camera to tell whether the driver is paying attention. If it notices you’re looking down at a smartphone or looking nowhere because you’re dozing off, it emits visual and audible warnings prompting you to stay focused and wake up. In some cases, the automated system might even take control.

Surhigh says Harman can build wellness monitoring technology on these foundations.

Teledoctors. “Some carmakers are talking about a teledoctor-type service. So, if there is a system that monitors the driver’s vital signs, and it detects something is noticeably wrong, having a teledoctor available could be part of the vehicle’s connectivity package,” Surhigh explained. “Not only can you monitor vitals, but you can also be proactive in terms of responding to an issue, whether that’s something that would be heart rate-based or based on blood sugar levels.”

Are you curious about how your car can monitor your heart rate? Look no further than the nearest gym. Sensors in the steering wheel, similar to those found on treadmills or stationary bikes, could track your pulse. Alternatively, Surhigh says, your car could receive this information from wearable devices, like smartwatches and fitness trackers. Data could be shared via Bluetooth or in-car 5G. Ford has even floated the idea of burying six pulse sensors in the driver’s seat.

“Carmakers are already integrating technology that monitors driver attentiveness. Once you get some of those foundational use cases built, the incremental costs of being able to do other things are very manageable. At that point, it’s more of a software type of build than one related to hardware,” explained Surhigh.

The possibilities don’t end at being able to track the driver’s heart rate. It’s not far-fetched to imagine mandatory breathalyzer-based ignitions for motorists who have a long history of driving under the influence, for example.

Whether you’ll tick the “heart rate monitor” box on an options list depends on your profile. If you’re a 24-year old buying a Volkswagen GTI, there’s a good chance you’re more interested in a surround-sound system and Amazon Alexa compatibility. If you’re an 84-year old in the market for a Ford Expedition? Well, I’m not going to generalize, but there’s a better chance you’ll be concerned about your pulse than someone born 60 years after you.

Although pulse tracking isn’t for everyone, it’s one of several dozen functions car companies are looking at integrating into their infotainment systems.
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“The digital experience is replacing a lot of what previously differentiated carmakers, whether it was horsepower or some other vehicle experience linked to the engine, the braking system, or other components,” Surhigh said. “Now, they’re largely looking at the car’s digital components for differentiation.”
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IoT Security: Smart Devices Must Have These Three Features to Be Secure

2/9/2020

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In the UK, all Internet of Things (IoT) and smart consumer devices will need to adhere to specific security requirements, under new government proposals.

The legislation aims is to help protect citizens and businesses from the threats posed by cybercriminals increasingly targeting Internet of Things devices.

By hacking IoT devices, cybercriminals can build an army of devices that can be used to conduct DDoS attacks to take down online services, while poorly secured IoT devices can also serve as an easy way for hackers to get into networks and other systems across a network.

The proposed measures from the Department for Culture, Media and Sport (DCMS) have been developed in conjunction with the UK's National Cyber Security Centre (NCSC) and come following a consultation period with information security experts, product manufacturers and retailers and others.

"Our new law will hold firms manufacturing and selling internet-connected devices to account and stop hackers threatening people's privacy and safety," said Matt Warman, minister for digital and broadband at DCMS.

They also follow on from the previously suggested voluntary best practice requirements. Still, the legislation would require that IoT devices sold in the UK must follow three particular rules to be allowed to sell products in the UK. They are:

  • All consumer internet-connected device passwords must be unique and not resettable to any universal factory setting.
  • Manufacturers of consumer IoT devices must provide a public point of contact so anyone can report a vulnerability, and it will be acted on promptly.
  • Manufacturers of consumer IoT devices must explicitly state the minimum length of time for which the device will receive security updates at the point of sale, either in-store or online.

It is currently unclear how these rules will be enforced under any future law. While the government has said that its "ambition" is to introduce legislation in this area, and said this would be done "as soon as possible," there is no detail on when this would take place. A DCMS spokesperson said that the department would be working with retailers and manufacturers as the proposals move forward.

Many connected devices are shipped with simple, default passwordswhich in many cases can't be changed. At the same time, some IoT product manufacturers often lack a means of being contacted to report vulnerabilities – especially if that device is produced on the other side of the world.

In addition to this, it's been known for IoT products to stop receiving support from manufacturers suddenly, and by providing an exact length of time that devices will be supported will allow users to think about how secure the product will be in the long-term.

If products don't follow these rules, the new law proposes that these devices could potentially be banned from sale in the UK.

"Whilst the UK Government has previously encouraged industry to adopt a voluntary approach, it is now clear that decisive action is needed to ensure that strong cybersecurity is built into these products by design," said Warman.

"Our new law will hold firms manufacturing and selling internet-connected devices to account and stop hackers from threatening people's privacy and safety. It will mean robust security standards are built-in from the design stage and not bolted on as an afterthought," he added.

"Smart technology is increasingly central to the way we live our lives, so the development of this legislation to ensure that we are better protected is hugely welcomed," said Nicola Hudson, Policy and Communications Director at the NCSC.

"It will give shoppers increased peace of mind that the technology they are bringing into their homes is safe, and that issues such as pre-set passwords and sudden discontinuation of security updates are a thing of the past."
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The UK isn't alone in attempting to secure the Internet of Things – ENISA, the European Union's cybersecurity agency, is also working towards legislation in this area. At the same time, the US government is also looking to regulate IoT to protect against cyber-attacks.
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Global Survey Outlines the Next Wave of Technology Disruptors

8/18/2019

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Frost & Sullivan's Information & Communications Technology (ICT) team conducted a small-scale survey, Global Next Wave Technology Disruptors, 2018, of 112 thought leaders from around the world to seek opinions on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years.

In addition to providing quantitative insight, the study also provides a top-level assessment of eight emerging technologies: 5G, Artificial Intelligence (AI), Blockchain and Distributed Ledger, Human Brain-Computer Interface, Human Intelligence Augmentation, Internet of Things (IoT), Natural Language Interfaces (NLIs) and Quantum Computing.

"Numerous technologies with limited adoption/availability at present will rise in relevance over the next ten years. 5G will play an important role over the next five years as commercial deployments commence, while Quantum Computing is set to have a huge impact in the coming decade," said Adrian Drozd, Research Director, ICT. "However, thinking of these emerging technologies in isolation will limit their effectiveness. For instance, IoT cannot reach its potential without AI, and AI can be powerful only by accessing the data generated by IoT."

"Technologies will reach maturity at different times; while some are already widely used, others are still in the development phase," noted Drozd. "Technology development should be guided by the use cases and real-life deployments that the solutions promise to enable."

New technologies are emerging at an unprecedented rate, each promising to be the next transformative force that will drive fundamental shifts across industries and society. Companies looking to tap growth opportunities in their respective sectors should consider joining Frost & Sullivan's global IoT & Digital Transformation Growth Partnership Service program.

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Volvo Introduces in-Car Cameras to Combat Drunk and Distracted Driving

4/7/2019

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Volvo announced that it would use cameras installed inside its vehicles to monitor driver behavior and intervene if the driver appears to be drunk or distracted. It’s a risky move by an automaker, even one with a reputation for safety like Volvo, which could raise concerns among privacy advocates. 

Volvo’s in-car cameras will monitor eye movements to gauge driver distraction or intoxication. If a driver looks away for some time, such as at a smartphone, or fails to keep their hands on the steering wheel, a representative from Volvo’s on-call assistance centers will call them to check in. Drivers who aren’t watching the road, or even have their eyes closed, will be warned as well. If they don’t respond, the car will slow and also stop. The system will roll-out to all Volvo cars by early 2020. 

This follows Volvo’s recent announcement that it will be limiting the top speed on all of its vehicles to 180 km/h (112 mph) in a bid to reduce traffic fatalities. Volvo is framing these new policies as crucial components in its Vision 2020goal, in which no one is killed or seriously injured in a Volvo vehicle by 2020. Over the years, the company built its reputation on safety and quirky designs, and today’s announcement is meant to underline that.

“When it comes to safety, our aim is to avoid accidents altogether rather than limit the impact when an accident is imminent and unavoidable,” Henrik Green, senior vice president for research and development at Volvo Car Group, said in a statement. “In this case, cameras will monitor for behavior that may lead to serious injury or death.”

The use of in-car cameras to monitor drivers is not entirely unprecedented. Cadillac uses infrared cameras facing the driver to power its advanced driver assist system, Super Cruise. The camera tracks the driver’s eye movements, allowing for a “hands-free” driving experience. If the driver’s attention wanders, Super Cruise uses an escalating series of audible and vibrating alerts to ensure the driver keeps their eyes on the road.

As camera use increases in the name of safety, there’s a real chance they can be misused to invade privacy. At an event in Sweden, the company preemptively dismissed this criticism by likening it to early objection to seatbelt laws. 

A spokesperson for Volvo did not immediately respond to questions about the storage of video footage or whether law enforcement could have access to it. Automakers are already collecting lots of information from your car today, but mostly for vehicle analytics. 
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GM has said that the camera in its Cadillac cars isn’t recording anything; it’s just a buffered video feed to make sure Super Cruise works as it should.
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What’s Ahead for the Smart Home in 2019?

1/13/2019

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Since we’re early in the year, this might be a good time to propose some predictions for tomorrow’s smart home.

Video Kills the Telephone Call. The proliferation of smart speakers has continued unabated nearly since their inception, but recently we’ve seen a new feature taking center stage on these do-it-all devices – video. 

Amazon kicked off the trend, as it often does, with its Echo Show, a variant of the popular Amazon Echo series that featured a forward-facing camera and a tablet-like touchscreen attached to a smart speaker base. It followed up that effort with its reimagining of the alarm clock, the Echo Spot, a smaller orb-shaped smart speaker that includes a circular touchscreen face and similarly positioned camera. 

Google soon followed suit, adding the Google Home Hub, an upgrade of its Google Home smart speaker that, like the Show, featured a touchscreen tablet. Now Facebook has gotten in on the action with the release of Portal, a smart speaker/touchscreen, powered by Amazon’s A.I. assistant Alexa, with a strong focus on video-calling. 

While the merits of video functionality are readily apparent for smart speakers – users can follow recipes with hands-free commands, check the weather or map routes, or just catch up on shows while multi-tasking around the house – there seems to be a real push for these video-equipped hubs to replace the phone as the communication device of choice in homes. 

For Facebook Portal, this is expressly the case, with all other smart speaker features coming almost as afterthoughts to its prime purpose of visual-based communications. So committed to the cause of video chatting is the Portal that the Portal+ device can recognize users as they move and automatically rotate to follow them, allowing chat participants to remain on screen as they move from kitchen to couch. 

While Apple has not announced plans for a video element for its HomePod, the company has recently upgraded the capabilities of its iOS-based video chatting app, FaceTime, allowing users to communicate with up to 32 people on a call at one time. 

It remains to be seen if a rise in video communication-capable devices leads to a growth in video-chatting – consumers often don’t use products in the ways manufacturers intended. But even if an explosion of video-equipped smart speakers doesn’t lead to a golden age of people looking each other in the eye while communicating, at least everyone will be able to watch “The Great British Bake-Off” while making breakfast.
Smart Services. Throughout their history, smart homes have been defined by the intelligent devices they house. Voice-controlled lighting, thermostats that automatically adjust with the weather, coffee pots that begin brewing when they recognize you’re awake – products that save labor, money or time via automation and connectivity. 

But what about those tasks for which no single device will suffice? The chores – laundry, grocery shopping, home maintenance – that, short of a robotic butler, will require some manual labor on the part of the homeowner? 

Brace for the rise of smart services – automated fulfillment of the daily tasks that make an uninterrupted life possible. 

“Replenishment” is one area where these smart services are already established, and we should expect to see further growth. Beyond services like Peapod, you may have noticed that nearly every grocery chain of substantial size is offering some manner of automated ordering – and reordering – and delivery, either via an app or website. This process allows customers with a good grasp of their consumption habits to ensure that their homes are never out of their favorite foods, with specific items in specific quantities being automatically delivered at regular intervals. 

But expect producers to take thinking even further out of the process. Leveraging technologies like Amazon Dash, developers will start programming the household devices to recognize when they are running low on supply and automatically reorder the goods. Like WePlenish, a smart coffee pod container that keeps track of inventory levels and automatically orders more java when needed, so you never have to experience a caffeine-less existence. Will we see the refrigerator that automatically orders tomatoes? Or the soap dispenser that refills itself? The possibilities are endless – and likely, as automated reordering is an activity manufacturers can firmly get behind. 
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Task Oriented. But what about the tasks that keep your house running that require some measure of manual labor, like cleaning and maintenance? Here, too, we should expect to see app- and device-based solutions that call in reinforcements with some measure of regular automation when the chores need to get done. Like Cleanly, an app that allows users to schedule pickup and drop-off of their laundry, fresh and folded, within 24 hours. The latest version of certain home standards, like washers and dryers, can run their own diagnostic programs, identifying errors when they arise – how long before these machines can request their own maintenance when need? How long before a pool probe can send out a call when it needs cleaning? Or gutters can identify when they need to cleared? 

In addition to the rise of these automated services, we should expect to see growth of the technologies that help facilitate them. Technologies like Ring video doorbells or August smart locks, which can allow homeowners to identify who is at their door – like the Cleanly delivery person – and grant them temporary access to your abode. 

That is if a human even delivers your goods anymore. 

Delivery Improvements. Walmart recently announced a pilot programwith Ford and Postmates to examine the automated delivery of groceries via autonomous self-driving vehicles. Likewise, grocery chain Kroger announced a partnershipwith Nuro to tackle the most challenging task of ordering online, “last-mile delivery” – that is, getting the requested goods from the store to the customer’s home, a feat they also hope to accomplish with robotic drivers. 
The result of the endless automation of anything approaching “difficult” should enable individuals to lead lives unhampered in pursuit of their goals – be it increased productivity in matters personal or professional, or the much more noble pursuit of binge-watching Netflix while moving as little as possible.

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Why Public Cloud and Edge Computing Are Essential to the Future of Smart Cities

7/29/2018

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Sometime in early 2019, the self-driving e.GO Mover bus will hit the streets in Germany. The electrically powered vehicle can transport up to ten people, with a battery that lasts for ten hours or so.

And, it's powered by the cloud – the Microsoft Azure cloud platform, to be exact.

While autonomous vehicles powered by the cloud are not new, e.GO Mover highlights how artificial intelligence (AI), the Internet of Things (IoT), and edge computing projects are increasingly coming together to power smart cities. Amazon Web Services (AWS), for example, boasts customers including DriveAI, nuTonomy, TuSimple, and Mapillary—all of which work on autonomous vehicle systems.

Google Cloud Platform also lists best practicesfor building a connected vehicle solution for autonomous driving and vehicle-to-vehicle (V2V) communication on its platform as well.

The growth of such a trend is enabled by the availability of powerful AI tools on these cloud platforms. Machine learning tools are crucial to the development of such autonomous systems, and public cloud giants make them much more accessible. This helps the growth of IoT projects in smart cities as well.

Of course, the cloud on its own will not be able to drive the digital transformation of smart cities fully. Improved latency through next-generation 5G connectivity will also play a role, as autonomous vehicles and IoT devices will be able to send and receive critical data while operating more readily.

But, what happens when connectivity is spotty? That's when edge computing comes into play. Edge computing occurs when data is processed at the same location where it is collected. This means that autonomous vehicles or IoT devices will need some compute power on-board to be able to analyze the data they're receiving, without having to send it over a network to be processed and sent back.

Edge computing is especially crucial in autonomous vehicles, as the potential danger posed by poor operations is immense.
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As more and more cities begin to embrace digital transformation, these three technologies will play an integral role in their future. And, as city officials start to rely more and more on these tools, we may see network operators, public cloud vendors, and IoT providers operating similarly to the way our utility providers operate today.
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    Author

    Rick Richardson, CPA, CITP, CGMA

    Rick is the editor of the weekly newsletter, Technology This Week. You can subscribe to it by visiting the website.

    Rick is also the Managing Partner of Richardson Media & Technologies, LLC. Prior to forming his current company, he had a 28-year career in technology with Ernst & Young, the last twelve years of which he served as National Director of Technology.

    Mr. Richardson has been named to the "Technology 100"- the annual honors list of the 100 key achievers in technology in America. He has also been honored by the American Institute of CPAs with two Lifetime Achievement awards and a Special Career Recognition Award for his contributions to the profession in the field of technology.

    In 2012, Rick was inducted into the Accounting Hall of Fame by CPA Practice Advisor Magazine. He has also been named to the 100 most influential individuals in the accounting profession in America by Accounting Today magazine.

    In 2017, Rick was inducted as a Marquis Who’s Who Lifetime Achiever, a registry of professionals who have excelled in their fields for many years and achieved greatness in their industry.

    He is a sought after speaker around the world, providing his annual forecast of future technology trends to thousands of business executives, professionals, community leaders, educators and students.

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